Politique d'expédition
Processing Time
All orders are processed and prepared for shipment within 1-3 business days after payment is confirmed. You will receive a notification with tracking details once your order has been shipped.
Shipping Times
Shipping times vary based on the destination. Please refer to the estimated delivery times below:
- Germany: Delivery within 3-7 business days after shipping.
- Other European Countries: Delivery within 5-10 business days after shipping.
- Non-European Countries (Third Countries): Delivery within 10-20 business days after shipping.
Please note that these shipping times are estimates and may vary slightly depending on your location and the postal service in your country.
Shipping Costs
Shipping costs will be calculated and displayed at checkout, based on the shipping destination and the size/weight of your order.
Customs and Import Taxes
For international orders (outside the European Union), please be aware that customs duties, taxes, or import fees may apply in your country. These charges are the responsibility of the buyer and must be settled with local customs authorities. Goltas Crafts is not responsible for delays caused by customs processes.
Shipping Delays
While we strive to meet the above delivery estimates, please note that unforeseen delays can occur due to postal service issues, customs, or other factors beyond our control. In such cases, we appreciate your patience and understanding.
For any questions or further information regarding shipping, feel free to contact us at info@goltascrafts.com.